At Nalcrest Movers, your privacy is important to us. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website and services. By using our website or services, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal information:

1. Personal Identifiable Information (PII):

   • Name, address, phone number, and email address provided during inquiries, bookings, or communications.

2. Payment Information:

   • Payment details for processing transactions (e.g., credit/debit card information).

3. Service Details:

   • Information about your move, such as pickup and delivery addresses, inventory of items, and special instructions.

4. Website Usage Data:

   • IP address, browser type, pages visited, and other data collected through cookies and analytics tools to improve our website’s functionality and user experience.

2. How We Use Your Information

We use the collected information for the following purposes:

1. To Provide Services:

   • Process bookings, provide moving services, and communicate important updates regarding your move.

2. To Improve Customer Experience:

   • Enhance our website, personalize your experience, and ensure our services meet your needs.

3. For Transactions:

   • Process payments securely and send receipts or confirmations.

4. For Marketing Purposes:

   • With your consent, we may send promotional emails, special offers, or updates about our services. You can opt out at any time.

5. To Comply with Legal Obligations:

   • Maintain records as required by law or resolve disputes when necessary.

3. How We Protect Your Information

Your personal information is stored securely, and we employ industry-standard measures to protect it against unauthorized access, loss, or misuse, including:

• Secure servers and encryption for data storage and transmission.
• Restricted access to personal information to authorized personnel only.
• Regular reviews of security practices to prevent vulnerabilities.

4. Sharing Your Information

Nalcrest Movers does not sell or rent your personal information to third parties. However, we may share your information with:

1. Service Providers:

   • Third-party vendors assisting with services such as payment processing, email distribution, or data analysis.

2. Legal Authorities:

   • When required by law or to protect our legal rights and comply with court orders.

3. Business Transfers:

   • In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. These may include:

• Essential Cookies: Required for the website’s functionality.
• Performance Cookies: Track how visitors interact with the website to improve user experience.
• Advertising Cookies: Deliver personalized advertisements based on your browsing activity.

You can manage your cookie preferences through your browser settings.

6. Your Rights

You have the right to:

1. Access Your Data: Request a copy of the personal information we have about you.
2. Correct Your Data: Update or correct any inaccuracies in your personal information.
3. Delete Your Data: Request the deletion of your personal information, subject to legal and contractual obligations.
4. Withdraw Consent: Opt out of receiving promotional communications by clicking “unsubscribe” or contacting us directly.

7. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing their privacy policies before providing any personal information.

8. Children’s Privacy

Our services are not directed at individuals under 18 years of age, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such data, we will take steps to delete it promptly.

9. Changes to This Privacy Policy

Nalcrest Movers reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page, with the “Effective Date” updated accordingly. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us:

• Email: info@nalcrestmovers.com
• Phone: +1 863-457-4452
• Address: 66103 Nalcrest Rd, Lake Wales, FL 33856